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In: Managing Service Quality: An International Journal, Jg. 3 (1993-04-01), Heft 4, S. 23-26Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-03-01), Heft 3, S. 39-42Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-03-01), Heft 3, S. 21-24Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-03-01), Heft 3, S. 53-56Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-03-01), Heft 3, S. 33-37Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-02-01), Heft 2, S. 465-468Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-02-01), Heft 2, S. 461-464Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993-02-01), Heft 2, S. 439-444Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993), Heft 1, S. 411-415Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 3 (1993), Heft 1, S. 385-389Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 1 (1991-06-01), Heft 6, S. 343-346Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 1 (1991), Heft 1, S. 35-39Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 7 (1997-10-01), Heft 5, S. 221-223Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 7 (1997-06-01), Heft 3, S. 124-126Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 6 (1996-06-01), Heft 3, S. 36-38Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 5 (1995-08-01), Heft 4, S. 22-24Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 5 (1995-06-01), Heft 3, S. 12-14Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 4 (1994-10-01), Heft 5, S. 36-38Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 4 (1994-08-01), Heft 4, S. 17-19Online academicJournalZugriff:
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In: Managing Service Quality: An International Journal, Jg. 4 (1994-04-01), Heft 2, S. 19-21Online academicJournalZugriff: