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In: Journal of Modelling in Management, Jg. 17 (2022-11-29), Heft 4, S. 1144-1176Online academicJournalZugriff:
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In: European Journal of Marketing, Jg. 58 (2024-04-01), Heft 4, S. 952-985Online academicJournalZugriff:
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In: TQM Journal, Jg. 35 (2023-12-01), Heft 8, S. 2526-2546Online academicJournalZugriff:
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In: International Journal of Quality & Reliability Management, Jg. 39 (2022-04-01), Heft 4, S. 910-935Online academicJournalZugriff:
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In: Journal of Enterprise Information Management, Jg. 34 (2021-03-01), Heft 2, S. 679-696Online academicJournalZugriff:
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In: Marketing Intelligence & Planning, Jg. 39 (2021-10-25), Heft 8, S. 1058-1072Online academicJournalZugriff:
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In: International Journal of Bank Marketing, Jg. 38 (2020-04-01), Heft 3, S. 627-641Online academicJournalZugriff:
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In: Marketing Intelligence & Planning, Jg. 38 (2020), Heft 1, S. 61-74Online academicJournalZugriff:
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In: Asia Pacific Journal of Marketing & Logistics, Jg. 31 (2019-11-01), Heft 5, S. 1233-1251Online academicJournalZugriff:
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In: Marketing Intelligence & Planning, Jg. 37 (2019-04-01), Heft 3, S. 298-309Online academicJournalZugriff:
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In: International Journal of Contemporary Hospitality Management, Jg. 30 (2018-04-01), Heft 4, S. 2056-2074Online academicJournalZugriff:
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In: Journal of Service Management, Jg. 29 (2018-03-01), Heft 2, S. 277-300Online academicJournalZugriff:
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In: Industrial Management & Data Systems, Jg. 117 (2017-02-01), Heft 2, S. 250-266Online academicJournalZugriff:
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In: Marketing Intelligence & Planning, Jg. 34 (2016-06-01), Heft 4, S. 446-461Online academicJournalZugriff:
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In: Kybernetes, Jg. 47 (2018-03-01), Heft 3, S. 441-457Online serialPeriodicalZugriff:
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In: Benchmarking: An International Journal, Jg. 22 (2015-10-01), Heft 5, S. 857-873Online academicJournalZugriff:
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In: European Journal of Marketing, 2014-03-01, S. 761-784Online academicJournalZugriff:
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In: Journal of Business & Industrial Marketing, Jg. 28 (2013-10-01), Heft 6, S. 468-474Online academicJournalZugriff:
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In: Kybernetes, Jg. 42 (2013-04-01), Heft 3, S. 357-370Online serialPeriodicalZugriff:
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In: Kybernetes, Jg. 40 (2011-03-15), Heft 3/4, S. 182-199Online serialPeriodicalZugriff: