Emotional labor of nurses in the front line against the COVID-19 pandemic.
In: Revista brasileira de enfermagem, Jg. 74Suppl 1 (2021-04-14), Heft Suppl 1, S. e20200660
academicJournal
Zugriff:
Objective: To analyze nurses' experiences in the front line of the fight against the COVID-19 pandemic regarding the performance of emotional labor (EL), aiming at its characterization and identification of support strategies and development opportunities of nurses and practices.
Methods: Qualitative, descriptive, and exploratory study, with content analysis of eleven written narratives and reports from a focus group composed of nurses with experience in caring for patients with COVID-19 from different Hospital Centers in Lisbon, Portugal.
Results: Five themes were extracted: 1) Challenges experienced by nurses in the frontline; 2) Emotions experienced by nurses in service care; 3) Emotional responses of nurses and patients: impact on care; 4) EL of nurses in the patient care process; 5) Opportunities for development in the face of the emotional challenge required of nurses in combating COVID-19.
Final Considerations: The nurses demonstrated the ability to transform this profoundly emotional experience positively.
Titel: |
Emotional labor of nurses in the front line against the COVID-19 pandemic.
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Autor/in / Beteiligte Person: | Diogo, PMJ ; Sousa, MOCLE ; Rodrigues, JRGDV ; Silva, TAAMAE ; Santos, MLF |
Zeitschrift: | Revista brasileira de enfermagem, Jg. 74Suppl 1 (2021-04-14), Heft Suppl 1, S. e20200660 |
Veröffentlichung: | Brasilia : Associacao Brasileira de Enfermagem ; <i>Original Publication</i>: Brasilia [s.n.], 2021 |
Medientyp: | academicJournal |
ISSN: | 1984-0446 (electronic) |
DOI: | 10.1590/0034-7167-2020-0660 |
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