Universal Wellness Network: a study of a promising practice ...

This study utilized the gap analysis model, which systematically and analytically clarifies organizational goals to identify the current and preferred performance level within an organization. The purpose of this study was to examine Universal Wellness Network (UWN, a pseudonym) as a promising practice due to its ability to achieve and maintain a cost savings on month-to-month medical costs between 7% and 30%, providing the highest level of quality at the lowest cost compared to other companies providing similar services. This qualitative study used interviews with executive leadership team members and support team members, observations at UWN?s organization, organizational artifacts, and document analysis to reveal the knowledge, motivation, and organizational assets that contribute to UWN as a promising practice in the industry. Findings from this study identified assets for factual and conceptual knowledge, motivation related to self/collective efficacy and attribution, and organizational influences for ...