Automated Monitoring Reports of the Activity of the French National Professional Suicide Prevention Helpline
In: ISSN: 0926-9630, 2023
Online
academicJournal
Zugriff:
International audience ; The French Professional Suicidal Helpline 3114 was launched on October 1st, 2021. The objective of this study was to implement automated reports of the activity of the suicidal helpline. We developed automated reports and presentations with Rmarkdown. Two formats were developed, national reports to present for a funding agency and regional reports for each calling center. These reports fulfill a critical need to adjust call distribution patterns, identify problems, adjust communication across the territory and ensure that 3114 is delivering the service it is supposed to provide.
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Automated Monitoring Reports of the Activity of the French National Professional Suicide Prevention Helpline
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| Autor/in / Beteiligte Person: | Lamer, Antoine ; Saint-Dizier, Chloé ; Fares, Emile ; Debien, Christophe ; Cleva, Elise ; Whatelet, Marielle ; Notredame, Charles-Edouard ; Centre Hospitalier Régional Universitaire CHU Lille (CHRU Lille) ; Evaluation des technologies de santé et des pratiques médicales - ULR 2694 (METRICS) ; Université de Lille-Centre Hospitalier Régional Universitaire CHU Lille (CHRU Lille) |
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| Zeitschrift: | ISSN: 0926-9630, 2023 |
| Veröffentlichung: | HAL CCSD ; IOS Press, 2023 |
| Medientyp: | academicJournal |
| DOI: | 10.3233/SHTI230177 |
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