Determining and assessing the determinants of e-service operations
In: MANAGING SERVICE QUALITY, Jg. 13 (2003), Heft 1, S. 39-53
Online
serialPeriodical
Zugriff:
Titel: |
Determining and assessing the determinants of e-service operations
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Autor/in / Beteiligte Person: | Surjadjaja, H. ; Ghosh, S. ; Antony, J. |
Link: | |
Zeitschrift: | MANAGING SERVICE QUALITY, Jg. 13 (2003), Heft 1, S. 39-53 |
Veröffentlichung: | 2003 |
Medientyp: | serialPeriodical |
ISSN: | 0960-4529 (print) |
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