Managing Customer Knowledge in Service Economy: Proposing a Conceptual Model of CKM for Services
In: Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications; (2014)
Online
E-Book
Zugriff:
Titel: |
Managing Customer Knowledge in Service Economy: Proposing a Conceptual Model of CKM for Services
|
---|---|
Autor/in / Beteiligte Person: | Upendra, Maurya ; Satyendra, Pandey ; Mahendra, Shukla |
Link: | |
Quelle: | Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications; (2014) |
Veröffentlichung: | 2014 |
Medientyp: | E-Book |
ISBN: | 978-1-4666-6268-1 (print) |
Sonstiges: |
|