Customer Knowledge Management : People, Processes, and Technology
2009
Online
E-Book
Zugriff:
'This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements'--Provided by publisher.
Titel: |
Customer Knowledge Management : People, Processes, and Technology
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Autor/in / Beteiligte Person: | Al-Shammari, Minwir |
Veröffentlichung: | 2009 |
Medientyp: | E-Book |
ISBN: | 978-1-60566-258-9 (print) ; 978-1-60566-259-6 (electronic) |
Schlagwort: |
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Sonstiges: |
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