Customer Knowledge Management (CKM) Towards Customer Satisfaction in Delivering Digital Services
In: 7th International Conference on Research and Innovation in Information Systems (ICRIIS); (2021-10-25) S. 1-6
Konferenz
Zugriff:
Titel: |
Customer Knowledge Management (CKM) Towards Customer Satisfaction in Delivering Digital Services
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Autor/in / Beteiligte Person: | Miskam, Diniha ; Miskon, Suraya ; Abdullah, Norris Syed ; Ali, Nazmona Mat |
Quelle: | 7th International Conference on Research and Innovation in Information Systems (ICRIIS); (2021-10-25) S. 1-6 |
Veröffentlichung: | 2021 |
Medientyp: | Konferenz |
ISBN: | 978-1-6654-0805-9 (print) |
ISSN: | 2324-8157 (print) |
DOI: | 10.1109/ICRIIS53035.2021.9617083 |
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