Role theory, role management and service performance
In: Journal of Services Marketing, Jg. 12 (1998-10-01), Heft 5, S. 348-361
Online
academicJournal
Zugriff:
Titel: |
Role theory, role management and service performance
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Autor/in / Beteiligte Person: | Broderick, Anne J. |
Link: | |
Zeitschrift: | Journal of Services Marketing, Jg. 12 (1998-10-01), Heft 5, S. 348-361 |
Veröffentlichung: | 1998 |
Medientyp: | academicJournal |
ISSN: | 0887-6045 (print) |
DOI: | 10.1108/08876049810235379 |
Sonstiges: |
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