Balancing risk and revenue: cost of quality within the banking industry
In: International Journal of Quality & Reliability Management, Jg. 35 (2018-11-29), Heft 10, S. 2181-2194
Online
academicJournal
Zugriff:
Titel: |
Balancing risk and revenue: cost of quality within the banking industry
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Autor/in / Beteiligte Person: | Duarte, Patricia ; Low, Jwen Fai ; Schiffauerova, Andrea |
Link: | |
Zeitschrift: | International Journal of Quality & Reliability Management, Jg. 35 (2018-11-29), Heft 10, S. 2181-2194 |
Veröffentlichung: | 2018 |
Medientyp: | academicJournal |
ISSN: | 0265-671X (print) |
DOI: | 10.1108/IJQRM-06-2017-0106 |
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