A Study of the Learning Effects and Process of the Teachers Attending the NLP Communication Training Program

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The purposes of this study were to investigate the learning effects and process of the teachers attending the designed communication training program based on Neuro-linguistic programming(NLP) model. The participants were 20 teachers from 18 high schools in Taiwan northern area. 15 teachers were interviewed after 30 hours training. The consensual qualitative research(CQR) methodology (Hill et al., 1997) was used to generate the teachers’ learning effects and process. The primary findings were as follows： A: There are six learning effects: 1.”The ability of understanding people” includes (1)”The ability of identification” includes “the clue of eye movement”, “sensory predicates” and “the types of representational system” (2)”The ability of awareness” includes self and others’ awareness of “communication status and model” and “ the characteristic of representational system” (3)”The ability of clarification” includes “Self- clarification” and “Others’ clarification” 2.”The development of sensory organs” includes “sensory acuity”、”the arising of sensory acuity” and “the development of representational system” 3.”The ability of sending message” includes “the ability of adjusting communicative status” and “the ability of matching while sending message” 4.”The improvement of relationship” includes “acceptance and tolerance”, ”be more understanding” and “build relationship” 5.”The application of strategy” includes “the application of representation system” and “the application of other strategies” 6.”The development of resources” includes “extending of strengthening good experience”, “self-efficiency”, “confidence”, “self-identification”, “sense of direction” and “belief” B: There are six stages across the learning process, and each stage is accompanied with its characteristic and limitation. 1.”The stage of comprehension” with its characteristic of “conceptualizing experience” and limitations of “conception needed clarified” and “no need to change” 2.”The stage of trial and error” with its characteristic of “uncertainty” and limitations of “unprepared status”, “the holding back of old model”, and “time limitation” 3.”The stage of eye-opened blind” with its characteristics of “the ability of understanding people” and ”the development of sensory organs” and limitation of “needed time of operating” 4.”The stage of enlarging territory” with its characteristics of “the ability of sending message” and ”the application of strategy” and limitation of “environmental factors” and “lacking of sustaining power” 5.”The stage of fruitfulness” with its characteristics of “the improvement of relationship” and “the development of resources” 6.”The stage of delivering good news” with its characteristic of “sharing experience” and limitation of “sharing restriction”