Study on the function of single-parent family service cneter
2006
Hochschulschrift
Zugriff:
94
Along with the changes in social structure, the number of households of single-parent families has increased in Taiwan. Besides conducting an examination of the policies and welfare services for single parents, provided by each city or county in Taiwan, the research aims to understand the general situation of domestic single parent family service centers and to compare the service models and their role functions. Furthermore, it also discusses the expectation for the role function of the single-parent family center of Kaohsiung City. The research adopts multiple-case studies and a qualitative approach, using widely collected secondary data and in-depth interviews, while focusing on the service programmers, providers and receivers of single-parent family centers of Taipei City, Kaohsiung City, Taipei County and Pingtung County. It also resorts to internal data, in order to analyze the functions of single-parent family service centers. Findings: The goals of single parent service centers are: to provide high-risk and low function single parent families with one-stop case management services, to give them a formal support system via resource linkage, and to help them solve problems by combining non-formal organizations’ resources. The role functions of a single-parent family center are as follows: 1. Establishment of foundations for single-parent service centers: For realizing the definite goals of the government, for administrative needs, for professional detection and in response to the pressure of women’s groups 2. Missions of a single-parent service center: (1) To accord with the mission statement of the handling units, to care for the disadvantaged families, to achieve single parent families’ dignity, and to construct the working model of single-parent family service centers (2) To efficiently respond to single parents’ needs (3) To save operating cost (4) To offer one-stop services to single-parent families (5) Case management as the principal working method (6) To be a hub of resources integration 3. Organization structure and manpower: The sum of employees of the four single- parent family service centers differs from one to six. Caseworkers play a number of roles, such as: a needs assessor, a counselor, a partner, a resource connector, an information provider and an advocate. Each center has about 40 cases, and the caseload is too heavy. The budget ranges between 3 and 6 million dollars. 4. Requirement for applicant: a single parent family constituted by a single father(or mother) and his (or her) under 18-year-old children. And each center possesses its SOP(standard operation process)and case record forms. Most of the cases seek help through interviews or phone calls. 5. Service commitment: To satisfy instrumental, informational or social needs, and to offer emotional support. 6. The service delivery system consists of: resources, clients, service providers and information. A service delivery system and service quality are deeply affected by professional guidance programs. 7. Methods of service: Professional case management is applied as the skill of treatment. The goal of services is to build friendship with the clients. 8. Resources integration: Case management faces difficulty in education and job matching. The clients also expect the single-parent service center to be an advocate. Based on the above-mentioned indicators, the four single parent service centers present four kinds of operation models. They are: “Core(or Specialization) Model”, Blend(or Intermediary)model”, Task-Orientation(or Amorphous)model and Primer(or Edge)model. From the data collected, the research aims to produce recommendations for policy making and execution, in order to promote the efficiency and results of the single-parent family service center. key words:single-parent family service center, function of single-parent family service center
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Study on the function of single-parent family service cneter
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Autor/in / Beteiligte Person: | Chen,Kuei-ying ; 陳桂英 |
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Veröffentlichung: | 2006 |
Medientyp: | Hochschulschrift |
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