An Integration of Social Exchange Theory with Technology Acceptance Model in Exploring Mobile Knowledge Sharing

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Mobilize has come of age, with the rapid development of mobile technology, it play an important role in the process of knowledge management at present. The integrate of mobile technology to classical knowledge management process is defined as mobile knowledge management (MKM) that not only provides a new environment of knowledge sharing, but also helps employees share knowledge with a rapidly and efficiently way at anytime, anywhere. The trend of mobile knowledge management also makes researchers and practitioners pay attention in recent years. Therefore, the issue of understand the variables which affects the intention of employee’s knowledge sharing has been important. This study through three dimensions including organization, personal, and technology to investigate the intention of employee’s mobile knowledge sharing, and based on social exchange theory (SET) and technology acceptance model (TAM) to construct a model for investigating the antecedents of employee’s knowledge sharing. This study conducted a mail questionnaire survey; valid data is collected from 125 employees who ever had the experience to mobile knowledge sharing and used partial least squares (PLS) approach of structural equation modeling (SEM) to perform analysis. The finding of this study shows as follows:(1) Organization commitment, perceived usefulness, and mobility have significantly positive effect on the attitude to share knowledge. (2) Perceived usefulness also has significantly positive effect on intention to share knowledge. (3) Mobility has significantly positive effect on perceived usefulness. (4) These factors will strengthen the attitude to share knowledge of employees, and then increase the intention to share knowledge.