A Research on Problems of Dispatched Workers in Taiwan : Dispatched Workers at Tainan Branch of CHT as an Example
2013
Hochschulschrift
Zugriff:
101
Due to the change of global economic environment and domestic social structure, labor dispatching has become an inevitable trend of labor market development. But if we do not attach importance to a variety of problems hidden in the interior of dispatched workers, the problems will eventually become confront roots between labor and management, labor organizations and government in Taiwan society; cause labor conflicts, class antagonism, and affect the country's economic development and social progress. This study took Telemarketing dispatched workers at Chunghwa Telecom Tainan Branch Office as a case. Through depth interviews, the researcher explored the labor dispatching status after the dispatched agency contracted user enterprise' outsource case, then signed a contract of employment with the dispatch workers as an employee, and last through the dispatch sent employers to work in the user enterprise. The researcher finally compared the differences between the dispatched workers’ problems on which the labor organizations called on the government to emphasis and the former labor dispatching status to propose recommendations on labor dispatching policy to actuate the government, business, and labor all win. The main findings in this study: First, dispatched workers would have scruples in the fight for the solidarity rights of labor. Second, dispatched workers are not keen to organize worker unions but prefer to make money. Third, labor organizations have no forces at facilitating the solidarity rights of the dispatched workers. Fourth, dispatched workers think there is no discrimination on the piecework salary system. Fifth, some people choose to engage in dispatch work because of personal considerations. Six, user enterprise controls salary costs to dispatched workers within the budget limits. Seven, contract period of dispatched agency and dispatched workers is in line with the contract of dispatched agency and user enterprise. Eight, dispatched workers’ ideas on fixed-term employed labor contract varies. Nine, both user enterprise and dispatched agency want to treat dispatched workers in accordance with the laws and regulations. Ten, government officials think that the government should adopt legislation to establish the clear employee-employer relationship to solve social problems of the dispatched workers. Finally, the researcher makes recommendations based on former findings. First, it is inadvisable for the government to promote turn dispatched workers to full-time employee by legislation; instead it should help enhance the value of dispatched workers at first. Second, the government should continue to enforce labor inspection project to prompt both dispatched agency and user enterprise to undertake the responsibility of employers. Third, the government should not only consider the opinions of labor organizations but also take the ideas of business groups into account to complete enactment of the labor dispatch law. Fourth, the government should take the compensation for dispatched workers’ special leave and severance pay into the legislative considerations. Fifth, the government should legislate to have user enterprise undertake more employers' responsibility to care for dispatched workers. Six, user enterprise requested the dispatched agency fulfilled its obligation of employers to dispatched workers by taking advantage of its strong position of contract owners. Seven, user enterprise requested the dispatched agency that salary and benefit information for dispatched workers must be transparent. Eight, to dispatched workers dispatched agency gives appropriate pre-employment training before dispatching and user enterprise gives a vocational on-job training after their reporting for duty. Nine, labor organizations strategically change from previously opposing the legislation of the labor dispatch law firmly toward conditionally concur the enactment of the law. Ten, labor must make a real achievement to get the trust and support of dispatched workers and thus acquire their willingness to participate actively in worker unions. Eleven, dispatched workers must have a prudent attitude and focus on work devotedly and responsibly. Twelve, dispatched workers should regard each dispatched work as a rare learning experience and opportunity.
Titel: |
A Research on Problems of Dispatched Workers in Taiwan : Dispatched Workers at Tainan Branch of CHT as an Example
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Autor/in / Beteiligte Person: | Shun-TienChih ; 池舜田 |
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Veröffentlichung: | 2013 |
Medientyp: | Hochschulschrift |
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