The effect of chronological age on employees’ acceptance of digital business transformation: a moderated mediation study of work motives and perceived organizational support
2019
Online
unknown
Zugriff:
Since companies across the world are currently experiencing two pervasive and influential transformations, indeed the increasingly age diverse workforces and implementations of digital technologies, researchers and organizations need to generate more insights about how these changes interact and can be successfully managed. Several assumptions exist about older employees being resistant towards digital business transformation (DBT), however, there is no extensive empirical research for this phenomenon yet, neither are there any explanations. Hence, the purpose of this thesis is to analyze the effect of employees’ chronological age on their acceptance behavior towards DBT. In order to explain the association, common work motives are investigated as mediators. Moreover, it is predicted that the motives-acceptance relationships can be moderated by perceived organizational support (POS). To test the assumptions and find explanations, a moderated mediation model is analyzed, based on survey data from 132 individuals working in different industries. The output suggests that age is indeed negatively related to acceptance of DBT and this is fully mediated by growth and social motives. Contrary to the predictions, job security motives are not mediating the relationship. Highly value-adding is the moderating effect of POS, which shows that POS compensates for low levels of growth and social motives to predict DBT-acceptance. Thus, the thesis suggests that managers have to implement high levels of POS, especially when the organization contains several employees who are not or only slightly driven by growth and social motives, in order to ensure the successful implementation of DBT.
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The effect of chronological age on employees’ acceptance of digital business transformation: a moderated mediation study of work motives and perceived organizational support
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Autor/in / Beteiligte Person: | Schulz, Kathleen Isabell ; Castro, João ; RUN |
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Veröffentlichung: | 2019 |
Medientyp: | unknown |
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