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Business Metrics.
In: Salem Press Encyclopedia, 2021-04-01, S. 3
Online
Nachschlagewerk
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Zugriff:
The definition of success or effectiveness for an organization is frequently not a simple task: Not only are the criteria of business success complex in most situations, they also frequently change over time. A good metric is a criterion on which the success or failure of a particular aspect of the organization's strategy and concomitant objectives are judged. The development of reliable, valid business metrics that are related to the organization's strategy and objectives is essential for organizational success. One conceptual framework that assists an organization in setting strategy and measuring organizational effectiveness along the vectors of financials, customer relations, internal business processes, and learning and growth is Balanced Scorecard.
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Business Metrics.
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Autor/in / Beteiligte Person: | Wienclaw, Ruth A. |
Zeitschrift: | Salem Press Encyclopedia, 2021-04-01, S. 3 |
Veröffentlichung: | 2021 |
Medientyp: | Nachschlagewerk |
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