Knowledge-Based Customisation and Management of E-Survey.
In: Journal of Information & Knowledge Management, Jg. 5 (2006-03-01), Heft 1, S. 81-96
academicJournal
Zugriff:
Many organizations have their own methods for survey activities. It is difficult to design questionnaires, which is considered to be a time-consuming processes for conducting a survey. Due to ineffective sharing and the retention of knowledge, organizations spend much time and effort to study past cases and previous know-how for conducting the survey. As a result, this paper presents a knowledge-based system approach for the customization and the management of E-survey activities. A prototype knowledge-based survey system is built and the capability of the system is demonstrated through a successful trial implementation in a manufacturing enterprise. [ABSTRACT FROM AUTHOR]
Titel: |
Knowledge-Based Customisation and Management of E-Survey.
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Autor/in / Beteiligte Person: | Cheung, C. F. ; Chu, K. F. |
Zeitschrift: | Journal of Information & Knowledge Management, Jg. 5 (2006-03-01), Heft 1, S. 81-96 |
Veröffentlichung: | 2006 |
Medientyp: | academicJournal |
ISSN: | 0219-6492 (print) |
DOI: | 10.1142/S021964920600127X |
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